Hmmm. Zach, it seems like that it has too much moss in the pot compared to the plant size. Have you checked the roots? Not only do they need rather high light during the growing season, but also they love to get some wind. It is called, Fuuran. "Fuu" in Japanese charactor means 'wind'.
I grow mine in the traditional moss mound, but some grow them with a regular orchid mix. PM me if you have more questions. I will be more than happy to help you along with a few links which helped me learn more about this orchids.
It costs thousands dollars for ONE growth of some 'rare' variety, btw.