Thanks Remo. I can see lots of thick, green, healthy roots when I look through the slits of the interior pot, and I cut any dead or mushy roots when I re-potted it. There weren't tons of roots left but from what I understand that's normal. For awhile before I completely understand orchid care, this plant had many roots exposed above the pot, or the "stalk" (?) of the plant wasn't fully under the potting medium. I moved it from bark to s/h because my other plants seem to like it. I'm betting light will help, though there is quite a bit of natural light where I keep them all. Maybe I need to raise it up above the others. I haven't lost hope yet, I'm pretty sure I can nurse this one back to health