Can you post a picture of the plant (foliage)?
Paphs like lower light, similar to what phals like. If it has wide, green leaves, it might like a bit more light than that.
They like cool to warm temps (55 F to 85 F), good humidity if you can (my paphs seems to be doing fine here in Colorado) and they generally don't like to dry out. I understand hybrids are more temp tolerant in general.