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**IMPORTANT** We've had to switch servers

This is a discussion on **IMPORTANT** We've had to switch servers within the Using the Boards forums, part of the Managing the OrchidTalk Experience category; I just found out this morning that 1and1, our hosting ISP, was severely screwing things ...

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  1. #1
    LJA's Avatar
    LJA
    LJA is offline OrchidTalk Tech Admin
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    Default **IMPORTANT** We've had to switch servers

    I just found out this morning that 1and1, our hosting ISP, was severely screwing things up: our orders and emails were getting lost left and right, and the secure portion of our website was inaccessible half the time. As you can imagine, this has been impacting us in a very bad way.

    I've moved everything over to a new server with a different provider, but, because backup files over this past week were all corrupted from the old place, we've lost everything that was newer than Oct. 19.

    I'm really sorry about all this. You can bet I was furious when I found out what had been going on, and I would never have known had a customer not called this morning, wondering why we hadn't responded to several messages.

    I hope nobody lost anything too important in their PMs; if you did, please accept my sincerest apologies.

    If you're reading this, the website has been reopened on the new server, and emails and orders should now go through without a hitch.

    **IF YOU REGISTERED ON ORCHIDTALK AFTER OCTOBER 19**

    You'll have to go through the registration process one more time. No new registration info was saveable.

    My apologies again.

  2. #2
    Gilda is offline "Master of the Moth and Phrags "
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    Whew....I thought you had left without saying goodbye..as I kept getting URL not found !
    Seems like as the old saying goes "When it rains ,it pours ".

  3. #3
    Tanya's Avatar
    Tanya is offline Senior Member
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    Default

    So that was why I kept getting "URL not found" all day. For a moment I thought its my pc acting up.

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