Hi guys!
To answer the question about the "under water under ground thing": This happens when your computer has not downloaded all of the objects yet. Just let it happen and wait a few moments while objects load. Then hit the teleport again and you will be able to see CASMIRA! The objects will stay in your cache and next visit you will not have the same problem.
Good luck!
About being a citizen...Go to the second floor of the Main Gate House and push the Red button on the membership desk.
Cheers!
BD
