hi! i bought a phal a couple of weeks ago. it is from a nursery, has three green spikes with one currently flowering, and is in a ceramic pot with bark and a plastic 'riser' in the bottom to be a water well, so no chance of it sitting feet wet. i've been watering once a week, in the range of a cup, but i'm starting to see root shriveling. some are thick and greenish-silver, and some are grey and feel empty. i tried to search on here, but i don't think i know enough to search for the correct terms because i couldn't find anything about shrivelly roots. it gets indirect light, and the leaves look good, and no flowers have dropped so far.
is this from underwatering? if not, what else could cause it? how do i do a better job? thanks.





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