saved Phal - leaves limp

[celestina]

Just to let you know what was in the pot.

Even having been previously soaked, the roots appear really dry. The bark fell away easily and was clean & dry... I cut away a couple of brown roots...but most are as you see them in the pictures. I am soaking new bark at the moment. Fingers crossed and thank you.

In the details that came with the plant it says to cut the flower stalks about 20cms from the base of the plant... is this right... or could I cut them closer to the base?