It is most likely that the change of environment caused to flowers to wilt prematurely. It's also possible that the flowers have been in bloom for a long time before you took them home, and the flowers are naturally aging.
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I just bought two full blooming phals . I needed to pot them up when they arrived, which I did in orchid compost (the only thing available here). They are sitting in a window with indirect light where my other two phals (which are vigourous and many years old) are happy. One of the new plants is doing fine, the other has drooping flowers). The water level is fine in both. So....not sure what's up. Maybe a simple change of environment? They arrived boxed and with some spaghnum moss around the roots, not potted. The roots looked healthy, as did the leaves and (at least when I opened the box) so did the flowers. I hesitate to prune back the spike but they have been droopy for 5 days. Any thoughts? Many thanks.
It is most likely that the change of environment caused to flowers to wilt prematurely. It's also possible that the flowers have been in bloom for a long time before you took them home, and the flowers are naturally aging.
They were mail order so who knows how long they were in bloom before they arrived. Also they arrived unpotted. The other phal is still in great condition but different plants have different personalities. The droopy flowers on the first one haven't fallen off, just droop.
I've also had this happen when I accidentally let a phal go too dry while in full bloom, especially if the blooms have been open for a while. I'd cut the spike above the second node from the base and hope for a side-shoot.