Ok, I'm sorta new too, but I had a similar problem and the advice I got was : repot in bark mix (not moss), use a fungicide (physan 20 was recommended and is what I used), cut off the black or mushy roots with sterile knife or scissors (bleach or fire sterilized) and cross your fingers. I had a hard time finding supplies locally where I live and mail ordered them instead. Keep in a pot that's pretty snug. Especially if you end up cutting roots down.